Fastems

Service agreements

Fastems service agreements provide an easy way to manage the costs and schedules for regular maintenance.

Regular maintenance ensures the reliability of your production system and is also required by standardization (e.g. in Europe EN 528:2008). To achieve the best results, regular maintenance should be pre-scheduled, performed by skilled and authorized professionals, and the results should be carefully documented. Fastems offers three service agreement options for system maintenance.


Level 1 Level 2 Level 2 plus
Remote diagnostics and problem solving check mark check mark check mark
Maintaining readiness for service check mark check mark check mark
Agreed response times check mark check mark check mark
Regular on-site maintenance from two to four times a year check mark check mark
Preventive system analysis and reporting check mark



 

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